Thursday, October 2, 2014

Styrofoam Cups, Iron Bombs and Gunny Sergeants

There was a strange news item last week: the President got off the helicopter with a Styrofoam cup and saluted the Marines with said cup in his hand.

Taken alone, this isn’t a big deal. Senior folks, including Secretaries and Senators, do things like that. Most Presidents have as well. By itself, a single such event, or even several such events, means nothing.

But… I know some 3 and 4 star generals; these men know the protocol and rules as well as any protocol officer; their wives do too, through simple repetition. Yet, they are still briefed for every single meeting and event, and the staffs keep an eye on things so they know ‘what’s what.’ I know, I was an ‘EA’ - Executive Assistant – to a 4 star Admiral, a Combatant Commander. His staff, like the staffs of other 3 and 4 star officers, was trained from day one to never let certain things happen. The staffs never let the ‘Boss’ step out of the office with something in their hands, a button not right, a crooked tie, etc. Good staffs don’t let it happen. Simply put, Chiefs of Staff, aides and all the strap-hangars are supposed to not only know the rules, they are supposed to take care of the boss – and the boss needs to let them. The more senior the staff, the more true this is. So, when you see a picture and the President has his hands folded, the first lady has her hands at her side and beside her someone has his hands over his heart, the aides and chief of staff are screwed up.

But there is another point: if these things happen during the first few months of a Presidency, give it a pass. After that, everyone should not only have heard the protocol, everyone should be aware that they are supposed to have some aide walk them through precisely what is going to happen when they walk out of the office – whatever it might be. It’s not magic, it’s good staff work and it’s recognition of expertise.

I had a Marine Gunnery Sergeant who ‘worked’ for me for a couple of years. (For those of you who have no military experience, there is a little humor here, the idea that a Marine Gunnery Sergeant – the ‘Gunny’ – works ‘for’ a junior officer is kind of funny. It is more accurate to say that the Gunny is trying to make the junior officer into a real officer. If the officer listens well, he will make it. If he acts like he knows as much as the Gunny, he won’t.) One thing the told me is that you can tell a lot about a unit – and the commander of the unit – by how he looks. If the platoon leader (company commander, battalion commander, all the way up to whatever rank you want to put in here – 4 star general, Secretary of Defense, President) is walking out the door and something is wrong with how he appears, the platoon will stop him and fix it. But they don’t do it for him, they do it for the unit (platoon, battalion, regiment, ship, squadron, etc.), They don’t want their unit to look bad, and he represents the unit.

So, when the ‘Boss’ – of whatever rank – walks out the door, you stop him, give him a quick once-over, and make sure he looks good. If he has to do something – give a speech, officiate at some ceremony, etc. – you make sure he is as ready as you can make him, knows what to do, and when.

And so, as the Gunny told me, if you see a guy do something stupid two or three times in a row, if you see someone show up and his uniform is all wrong – and it happens repeatedly, the unit hates him. It means, very simply, that morale has broken down to such a point that they no longer care how they look, how his appearance will reflect on them.

Why is this relevant?

Because a well functioning staff is about more than getting protocol right, or looking ‘put together’ as you step off the aircraft. It’s about making sure all the little things flow together so that all the big things flow together. And, it means listening to the people who know about ‘X,’ recognizing that the President and his immediate staff have a narrow slice of expertise relative to the vast breadth of issues the nation’s executive branch faces daily.

So, we’re now dropping bombs on Syria, the same Syria that a year or so ago this President wanted to bomb into the Stone Age. (Doing so would have made the victory of ISIS that much more certain.) The US is leading a bombing campaign against ISIS, yet virtually every military authority – including the Chairman of the Joint Chiefs, and every retired 4 star who’s been asked – has expressed concerns about this strategy.

Whenever any strategy is sent forward, it’s presented as one of several options. Each option is presented with its strengths and weaknesses. The perennial weakness with bombing campaigns is that they haven’t worked when conducted in isolation. Even in the much-studied operations in Kosovo, the Yugoslavian government finally agreed to a ceasefire because of the presence of several insurgent armies, and statements from Prime Minister Blair that the UK would lead an invasion of Kosovo with 50,000-men.

The point is this: there’s little likelihood that this current strategy is going to succeed in returning stability, order and security to northern Iraq or Syria. It may well make the situation worse, fueling radicals and insurgents and convincing many that the US and the West isn’t really willing to pay the costs needed to address ISIS.

So we’re left with this: why is it that the President has repeatedly decided on strategies that look good in the short term but leave the US with no long-term solutions? For example, some insist the President’s tactics against Al Qaeda have yielded positive results, but consider:

In 2001 al Qaeda was a small, well-funded organization with less than 200 people, and they pulled off an horrific – and spectacular - attack against the US. 13 years later we’ve spent several trillion dollars, lost 6,000+ troops, killed AQ’s founder and leader, and killed perhaps 95% of everyone in AQ who assumed any leadership position, and AQ now has operations in Afghanistan, Pakistan, Yemen, Syria, Algeria, Libya, Somalia and India. And, we have arguably destabilized Pakistan. Does that look like a good plan?

To return to the earlier point: the President was careless about the Styrofoam cup. He was careless because it simply isn’t important to him what he has in his hand when he salutes the Marines. And that isn’t important to him because he really isn’t terribly fond of the US military. And because of that, he really doesn’t listen to their advice – whether on protocol or tactics or strategy.

So, at a certain point, folks just give up. They don’t consciously give up; but their morale breaks down. They get intellectually dull, because it is too hard to care when your boss keep sending the signals that he doesn’t care about any of the things you care about.

The Secret Service clearly has morale problems. If you have had any experience at all, even the most basic, in security, or any training in security, if you have ever had to work with a personal security detachment for a VIP, the mistakes that were made and now reported in the press are glaring; they are fundamental errors of the sort expected by inexperienced teams, not the Secret Service.

The talent remains in the Secret Service; but the morale has been steadily eroded over time. For the last 5 years the Secret Service has worked in an environment in which their work has been at best taken for granted, and more often, looked down on by the vast majority of the staffers in the White House. The President and his senior assistants may not have actively participated, but they have allowed that atmosphere to persist. The result is what we see in the papers.

The simple truth is that there are people offering practical alternatives to the current strategy in the Mid East, just as there are people who would take that Styrofoam cup out of the President’s hand - and all the other issues in between – and there are a host of them. For some reason no one is paying any attention to any of those people. Maybe it’s time they start.